Client Service Specialist (Part-Time)
About TeamBuilders
TeamBuilders is a community-focused behavioral health organization offering a wide range of services, including individual and family therapy, psychiatric evaluations, medication management, and specialized interactive modalities such as sandplay and art therapy. We also provide Comprehensive Community Support Services (CCSS), psychosocial rehabilitation, and supportive housing assistance. We are committed to fostering work-life balance, creativity, and professional growth, and we offer extensive clinical supervision and training to support our staff's success and development.
About the Role
As a Client Services Specialist, you are our first impression. You aren't just answering phones; you are the bridge that connects individuals in need to life-changing mental health services. You will be the heart of our Las Vegas front office.
Responsibilities
- Greet clients with warmth, providing a comforting environment for those seeking support
- Manage psychiatric service scheduling, perform brief intake interviews, and verify insurance to ensure seamless access to care
- Build positive relationships with parents and caregivers, assisting them with essential paperwork and program enrollment
- Collaborate with our clinical team and school partners to process referrals within 24 hours, ensuring no one waits for the help they need
Qualifications
- High School Diploma/GED (Bachelor's preferred)
- Friendly, professional, and ideally bi-lingual (English/Spanish) to best serve our diverse Northern New Mexico community
- Pro at multitasking—handling everything from Google Suite and EMR data entry to maintaining a pristine lobby
- Dedicated to upholding the highest standards of conduct
Benefits
- Medical, Dental, and Vision Insurance for eligible employees with 75% employer contribution toward base plan election
- 9 Paid Holidays
- Sick Accrual
- Vacation Accrual
- Bereavement
- Parental Leave
- 401(k) Retirement Plan
- Eligibility for Federal HRSA Public Service Loan Repayment Programs