Client Service Specialist - Leesburg, VA

About the role

WhitbeckBeglis PLLC has an immediate opening for a Client Services Specialist to join our team at our Leesburg, Virginia headquarters.

Responsibilities

• Take and direct phone calls
• Schedule appointments for attorneys
• Support paralegals as needed
• Process payments
• Maintain activities in their workflow and assist other colleagues where needed
• Provide assistance to others, especially in times of crisis

Requirements

• High school diploma or general education degree (GED)
• One to three months related experience and/or training; or equivalent combination of education and experience
• Proficiency in Microsoft Office (Word, Excel, and Outlook)
• Good administration skills and excellent phone etiquette
• Outgoing, positive disposition
• Professional business demeanor and excellent customer service skills
• Ability to work in a fast-paced environment under pressure
• Superior attention to detail
• Ability to multitask and work independently

Physical Demands

• Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Frequently required to walk
• Occasionally required to stand and stoop, kneel, crouch, or crawl
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required: close vision and distance vision

Benefits

• Medical, dental, vision, life, short-term disability (STD), and long-term disability (LTD) insurance
• 401(k)
• 14 days accrued paid time off per year
• 12 paid holidays annually