Client Service Specialist I (Hybrid)
First Citizens Bank · Phoenix, AZ · 1 mo ago
On-siteOTHRFull-time
Responsibilities
- Provides client support for onboarding and servicing requests received through various channels.
- Assists with bank products and/or technical support, formulating responses or implementing actions under supervision.
- Guided by precedent, solves problems and may recommend additional action or bank products.
- Executes account maintenance requests, monitors quality assurance, and conducts account reviews to mitigate risk.
- Onboards new clients/accounts in compliance with regulatory standards.
- Collaborates in meetings, trainings, and special projects as assigned.
Qualifications
- Bachelor's Degree and 1 year of experience in Banking/Financial Services, Customer Service or Operations Support OR
- High School Diploma or GED and 2 years of experience in Banking/Financial Services, Customer Service or Operations Support.
Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.