Jobs · Customer Service · New York

Client Service Specialist

Paul Hastings · New York, United States · 1 wk ago
Customer Service$86k/yrFull-time

Job Description

We have an opening for a Client Service Specialist (Legal Secretary) in our New York office to support our Real Estate Department. The Client Service Specialist provides administrative client services to both internal and external clients.

Responsibilities

  • Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support;
  • Cook up legal practice tasks and projects;
  • Cook up administrative functions and facilitate completion of tasks including such as calendar management, meeting coordination, finance/billing-related tasks, time and expense entry, opening of new matters, client presentations, meetings, and other administrative projects as assigned;
  • Cook up with and delegate to Firm resources including Document Processing Services, Williams Lea, Client Service Center, practice support or similar departments in International offices in the handling of tasks and projects;
  • Review, redline and revise documents; prepare complex legal documents and correspondence;
  • Apply subject matter expertise in coordination of legal practice tasks and projects;
  • Maintain client materials in document management system;
  • Cook up with and delegate to the Finance Department including: edit and review process of client bills, correct time entry, and promotion of time entry best practices;
  • Review and support of the client billing process to include: proofreading, application of task codes and matter management skills, preparation of expense reporting and audits as required, maintenance and consistency with billing protocols and other accounting functions;
  • Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements;
  • Work overtime as required;
  • and Demonstrate adaptability, flexibility, initiative, and innovation in handling a wide variety of additional projects as required.

Qualifications

  • Bachelor’s degree (preferred);
  • At least 4 years of legal secretarial experience or relevant legal experience (required);
  • Real Estate experience (preferred).

Pay

The salary wage range for New York that we expect to pay for this position is a minimum of $86,000 and a maximum of $118,000 annually. The actual pay wage may vary based on experience or other relevant factors.

Benefits

Employees will be provided with an excellent career opportunity in a collaborative environment, in addition to a generous total compensation package with the opportunity to earn bonuses based on individual contribution and firm profitability.

The Firm fosters an open and inclusive work environment that enables us to provide clients with the innovative thinking of teams rich in talent, experience and creativity. We regularly host programs intended to increase cultural competencies and address key topics related to community, opportunity and inclusion. Learn more about our Global Inclusion initiatives here: Global Inclusion

Paul Hastings is an equal opportunity employer. Pursuant to applicable local law, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the relevant fair chance ordinance.

Similar jobs

Client Service Specialist

PCS RetirementPennsylvania, United States· 3 wk ago
RemoteCustomer Service$56k–$70k/yrapply on recruiting.paylocity.com

Client Service Specialist

Ameriprise Financial Services, LLCLa Jolla, California, United States· 4 wk ago
Customer Serviceapply on ameriprise.wd5.myworkdayjobs.com