Client Service Specialist

Responsibilities

• Primary point of contact for high-value client groups, delivering exceptional service to clients and financial advisors.
• Manage end-to-end payroll processing, ensuring accuracy, compliance, and timely submissions.
• Proactively resolve payroll issues, conduct detailed audits, and coordinate with internal and external partners to deliver seamless, white-glove service.
• Strong learning agility to navigate various billing cycles and file formats.
• Be passionately curious while researching appropriate solutions for our internal and external customers.
• Enjoy helping others. You will be assisting our clients with a variety of different complex transactions.
• Excel at analyzing large volumes of data with an extreme attention to detail to ensure compliance and quality.
• Strive to meet production and quality goals by processing transactions timely and accurately.
• Communicate with different Corebridge Financial departments to ensure information is being processed accurately is essential for success.
• Set up your own home office and work remotely with minimal frustration and supervision.

Qualifications

• A High School Diploma or GED from an accredited institution required/college degree preferred.
• Ability to work successfully in a structured fast-paced team environment.
• Excellent communication skills, both oral and written.
• Proficient with MS Office and strong professional typing skills required.
• Strong Excel skills ability to sort data, filters, and formatting cells.
• Ability to learn new software applications, open to experimentation with digital tools, ability to use dual monitors, and researching with an analytical and curious mind.

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retail Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms).
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Corebridge

• We prioritize the health, well-being, and work-life balance of our employees.
• We offer a comprehensive benefits and wellness program designed to support employees both personally and professionally.
• We are an Equal Opportunity Employer committed to being respectful of and valuing the uniqueness of each individual.
• We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
• We invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.
• We are committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs.
• We are committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws.