Client Service Specialist

Responsibilities

• Primary point of contact for high-value client groups, delivering exceptional service to clients and financial advisors.
• Manage end-to-end payroll processing, ensuring accuracy, compliance, and timely submissions.
• Proactively resolve payroll issues, conduct detailed audits, and coordinate with internal and external partners to deliver seamless, white-glove service.
• Strong learning agility to navigate various billing cycles and file formats.
• Be passionately curious while researching appropriate solutions for our internal and external customers.
• Enjoy helping others. You will be assisting our clients with a variety of different complex transactions.
• Excel at analyzing large volumes of data with an extreme attention to detail to ensure compliance and quality.
• Strive to meet production and quality goals by processing transactions timely and accurately.
• Communicate with different Corebridge Financial departments to ensure information is being processed accurately is essential for success.
• Set up your own home office and work remotely with minimal frustration and supervision.

Qualifications

• A High School Diploma or GED from an accredited institution required/college degree preferred.
• Ability to work successfully in a structured fast-paced team environment.
• Excellent communication skills, both oral and written.
• Proficient with MS Office and strong professional typing skills required.
• Strong Excel skills ability to sort data, filters, and formatting cells.
• Ability to learn new software applications, open to experimentation with digital tools, ability to use dual monitors, and researching with an analytical and curious mind.

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retail Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms).
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Corebridge

• We prioritize the health, well-being, and work-life balance of our employees.
• We offer a comprehensive benefits and wellness program designed to support employees both personally and professionally.
• We are an Equal Opportunity Employer committed to being inclusive and respecting each employee's unique perspectives.
• We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
• We invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.
• We are committed to working with and providing reasonable accommodations to job applicants and employees, including those with criminal histories.