Client Service Specialist

Essential Qualifications

• Computer proficiency
• High school diploma or GED
• At least 18 years of age at the time of hire

Purr-worthy people care

At CityVet, we put an added focus on the well-being of our staff members because caring for people and their pets is no easy task. CityVet prioritizes meeting the full range of physical and mental well-being needs of our people.

A Day In The Life

• Manage appointment check-ins, book new appointments and partner with the team on proper discharge information for: grooming, clinic, walk-ins, technician appointments, boarding and retail appointments.
• Understand, communicate, and properly prioritize scheduled appointments, client education and lobby triage by vaccine, wellness, parasite and retail needs to ensure an efficient and productive schedule and daily workflow.
• Greet and welcome all clients entering the clinic by opening the door, checking patients in for their appointment, notifying the clients of any appointment delays, care for clients during their wait and alerting the staff of the client’s arrival.

Hourly Rate

$18-25

Benefits

• Health insurance
• Life insurance
• Disability insurance
• Paid time off
• Competitive 401k program
• Vision and dental insurance
• HSA options
• Uniform allowance
• Flexible schedules
• Growth opportunities

Additional Information

Haven’t found your role? Visit our careers page HERE to complete a comprehensive search for a role that fits your personality and skill set. Know the perfect pet lover? Submit your contact information HERE for an opportunity to receive up to $10,000 if your contact is hired and meets our Community Referral Program qualifications. Read more about the program HERE!