Client Service Specialist (47544)

Description

Willamette Valley Bank is seeking a Client Service Specialist who enjoys building relationships with customers, community members, and fellow staff. The position involves greeting visitors warmly, assisting with routine banking transactions, and helping customers with their financial needs.

Key Responsibilities

• Providing friendly, professional assistance to customers and prospects both in person and over the phone
• Handling everyday transactions such as deposits, withdrawals, transfers, check cashing, and wire transfers with accuracy and care
• Responding to basic account inquiries and helping customers navigate their banking needs
• Working collaboratively with team members to create exceptional and personalized customer experiences
• Demonstrating commitment to customer and bank success by following safety protocols, maintaining confidentiality, and adhering to regulatory compliance and fraud prevention practices
• Identifying opportunities to connect customers with products and services that support their financial goals
• Managing cash and performing transactions with attention to detail, while following established procedures and compliance standards

What We Offer

• A competitive compensation and benefits package
• A caring, stable, and safe working environment
• Experienced and helpful leadership

Qualifications

• Strong customer service, communication, and problem-solving skills
• Ability to build relationships and work effectively as part of a team
• Comfortable in a fast-paced, cash-handling environment with attention to detail
• Proficient in Microsoft Office and able to learn bank systems and procedures
• Organized and able to manage time and tasks efficiently
• Maintains professionalism, confidentiality, and compliance with regulations
• Basic math skills and ability to perform routine calculations

About Us

Willamette Valley Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@wvbk.com