Client Service Representative I (Teller)
Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and our success is due largely to our team and their commitment to our client base.
About United Business Bank
We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium-sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short-term disability insurance, flexible spending account, and a generous vacation and sick policy.
Responsibilities
- Provide a variety of paying and receiving functions for clients in person, via phone, through the mail, and through online banking, including processing deposits, withdrawals, loan payments, cashier’s checks, stop payments, and wires.
- Balance each day’s transactions and verify cash totals.
- Assist clients with bookkeeping and checking account problems.
- Answer client questions regarding the Bank’s products and services.
- Actively cross-sell the Bank’s products and services.
- Perform specific assigned side-jobs, including various clerical functions.
- Assist the Branch Manager and/or the Client Service Manager with other duties as assigned.
- Assist clients promptly, courteously, efficiently, and professionally.
- Perform all duties accurately, timely, and efficiently, according to Bank policies, procedures, and regulatory guidelines.
Requirements
- High school graduate or equivalent.
- Minimum of 1-year cash handling or teller experience in the financial services industry.
- Knowledge of Teller and Cash Handling Operations procedures.
- Basic understanding of banking products, services, and operations.
Skills
- Good communication skills.
- Professional appearance, dress, and attitude.
- Good math skills.
- Ability to use Microsoft Office software package.
Benefits
- Medical, dental, and vision insurance.
- 401K retirement plan.
- Long and short-term disability insurance.
- Flexible spending account.
- Generous vacation and sick policy.
Location: Onsite, no remote opportunities.