Client Service Representative | CSR

About the role

At Interim HealthCare®, you’ll be part of an organization that cares for its employees as much as the clients and patients they serve. Since 1966, Interim HealthCare has been an employer of choice to Client Service Representatives seeking a fulfilling career where management supports them for the meaningful work they do.

Responsibilities

• Assist the manager in ensuring compliance with California state regulations, quality and operational standards
• Schedule staff and improve the process of client scheduling for home care services
• Document job orders, receive referrals and assist with staffing orders
• Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
• Verify client insurance and assist with office functions such as marketing, payroll and collections

Requirements

• High School Diploma or equivalent
• Minimum of 6 months experience in healthcare or a related industry preferred
• Scheduling experience required, home care scheduling experience preferred
• Must reside within 30 miles of office location in Yuba City, CA
• Ability to pass a Criminal Background Check, TB test and Drug Screen
• Current CA Driver's License and your own reliable transportation
• Understanding of state and federal home care standards and regulations is a plus
• Excellent oral and written communication skills with clinical and non-clinical staff
• Strong organizational skills, attention to detail and computer software proficiency

Qualifications

• High School Diploma or equivalent
• Minimum of 6 months experience in healthcare or a related industry preferred
• Scheduling experience required, home care scheduling experience preferred
• Must reside within 30 miles of office location in Yuba City, CA

Skills

• Excellent oral and written communication skills with clinical and non-clinical staff
• Strong organizational skills, attention to detail and computer software proficiency

Benefits

• $23.00- $25.00/Hour DOE
• Make a positive impact in the lives of others through the work you do
• Family-oriented culture that promotes work-life balance
• Online training, growth and ability to earn CEUs
• Tuition discounts through Rasmussen University
• Generous PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits

Pay

• $23.00- $25.00/Hour DOE

Schedule

• Monday - Friday 8a-5p