Client Service Representative

About the Role

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

• Introducing bank products and services to customers
• Participating in the sales program
• Processing debit and credit transactions
• Assisting with customer relation issues
• Ordering and shipping all cash for the banking center
• CTR record keeping
• Managing the banking center vault, which includes balancing the vault, disbursing cash to other designated team members, and ordering/shipping currency as needed
• Opening new accounts (may also be a responsibility of this position)

Qualifications

• High school diploma or GED required
• 2-3 years of cash handling experience
• Excellent customer service skills
• Excellent balancing record
• Good organizational skills and attention to detail
• Ability to lift heavy boxes of coin

Skills

• Bilingual Spanish speaking is highly desired for this role

Pay

The salary range for this position is $17.00/hr. - $27.50/hr. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

Benefits

• Competitive compensation with salary and incentive program
• Medical, dental, and vision insurance
• 401K
• Continuing education opportunities
• Employee assistance program
• Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization