Client Service Manager - Water/Wastewater

What You’ll Do

• Drive market growth: Build client strategies that expand market presence, introduce services, identify opportunities, and support sales targets.
• Owserve projects to meet quality, profitability, client satisfaction, scope, schedule, and budget goals while identifying follow-on work.
• Lead and align teams: Coordinate client service teams, strengthen capabilities, and connect people to projects that support strong outcomes.
• Develop key relationships: Serve as a trusted advisor while leading presentations, proposals, and pursuit strategy with internal and external partners.

Qualifications

• Education: Bachelor’s and/or Master’s degree in Engineering, Science, or related field; civil or environmental engineering preferred.
• Experience: 10+ years in water/wastewater infrastructure consulting, including business development, client service, and client account leadership.
• Knowledge: Project delivery, financial performance, proposal development, and water/wastewater consulting practices.
• Certifications or licenses: Professional Engineer (PE) license in Oregon required.
• Travel: Ability to travel to project sites, client meetings, and Kennedy Jenks offices as needed.