Client Service Manager - Vice President

Job Responsibilities

• Oversight of a specific portfolio of clients
• Aligning client needs with bank solutions
• Providing value-added insights to clients
• Liaising with bank partners for complex issues
• Managing service delivery performance for client satisfaction
• Leading, motivating, and coaching team members
• Building a winning culture aligned with business objectives
• Identifying and pursuing training opportunities

Required Qualifications, Capabilities And Skills

• Minimum of 7+ years of relevant industry and/or functional and/or management experience
• In-depth knowledge of Core and Complex Domestic and International Treasury products
• Strong leadership and people management skills
• Creative thinking and problem-solving abilities
• Ability to manage complex issues and engage business partners
• Excellent interpersonal skills and the ability to prioritize tasks
• Ability to work under pressure and meet tight deadlines

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

We offer a competitive total rewards package, including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also provide a range of benefits and programs to meet employee needs, such as comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

About The Team

J.P. Morgan's Global Banking business serves clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks, and investors. Global Investment Banking provides strategic advice, capital raising, and risk management expertise to a broad range of corporations, institutions, and governments.