Client Service Manager – Business Development (Virginia Market)
Kennedy Jenks · Portsmouth, VA · 3 mo ago
HybridBusiness DevelopmentFull-time
What You’ll Do
- Operate at the intersection of client strategy, business development, and delivery excellence.
- Expand client relationships, identify new opportunities, and lead teams to deliver high-quality work that strengthens our presence in the region.
- Drive market growth by building and executing client strategies that expand our footprint across Virginia, increasing market share and introducing new services.
- Develop key relationships by serving as a trusted advisor to clients, cultivating long-term partnerships, and positioning Kennedy Jenks as a go-to firm.
- Lead and inspire teams by building and guiding high-performing, multidisciplinary teams aligned to client needs and growth goals.
- Own the work by overseeing project delivery to ensure quality, profitability, and client satisfaction while identifying opportunities for follow-on work.
- Shape the future by partnering with operations and leadership to identify strategic hires, strengthen capabilities, and scale the business.
What Makes This Role Different
- Established + Growing: You’re not starting from scratch—this market already has traction, active clients, and a strong reputation.
- Entrepreneurial Environment: You’ll have the autonomy to shape strategy, pursue opportunities, and build something meaningful.
- Visible Impact: Your work will directly influence regional growth, team expansion, and long-term success.
Qualifications
- Proven ability to grow client relationships and drive business development in the water/wastewater infrastructure space.
- Strong leadership experience managing projects, people, and client accounts.
- A strategic mindset with the ability to see opportunities and turn them into action.
- Financial acumen with experience managing revenue targets, project performance, and ROI.
- Excellent communication skills and the ability to build trust at all levels.
Benefits
- Medical, dental, vision, life and disability insurance.
- 401(k), bonus opportunities, tuition reimbursement, professional registration support.
- A competitive PTO and holiday plan, and other benefits and programs.