Client Service Coordinator - w/ Trades Background

About the role

The Client Service Coordinator - W/ Trades Background (Project Coordinator) role is a great option for success-minded professionals who desire to excel in a fun, fast-paced culture. We are a high growth, Vision/Mission-focused, Values-driven facilities maintenance company located in Denver, NC, providing world-class client services to companies across the US.

Position Description

• Estimate and negotiate single trade facilities maintenance projects.
• Cookordinate 30 to 50 work orders simultaneously.
• Source and manage subcontractors to execute repairs within budget and on time.
• Provide exemplary customer service and communication.
• Use various computer tools to communicate project information per company procedures.
• Receive OSHA 30 Certification within 6 months of hire date (Paid for by Employer).

What you'll do as a Project Coordinator

• Estimate and negotiate single trade facilities maintenance projects.
• Cookordinate 30 to 50 work orders simultaneously.
• Source and manage subcontractors to execute repairs within budget and on time.
• Provide exemplary customer service and communication.
• Use various computer tools to communicate project information per company procedures.
• Receive OSHA 30 Certification within 6 months of hire date (Paid for by Employer).

What you must have

• Demonstrated ability to effectively manage a high volume of work orders in a fast-paced work environment.
• At least 6 months of trade-specific background or knowledge. For example, one or more of the following: plumbing, HVAC, electrical, refrigeration, mechanical systems may include construction projects, DYI projects, family construction, handyman or renovation business experience.
• Trade school degree.
• Experience with Preventative Maintenance programs preferred.
• Outstanding communication and negotiation skills.
• Critical thinking / Problem solving skills.
• Sigificant phone and computer fluency; type ~55+ words per minute.
• Sense of urgency.
• Exceptional customer-service skills.
• Energetic and outgoing personality.
• Ability to quickly learn work order management systems.
• Demonstrated excellence in customer service.
• Mastery of written and spoken English.
• Excellent organizational and time-management skills.
• Must be willing to work on-call shifts (remotely).

Education and Work Authorization

• Associate’s degree (Preferred).
• United States (Required).

Compensation and Benefits

• Benefits include health, vision, dental, accident, critical illness, hospital indemnity, and life insurance, short and long-term disability insurance, paid time off accrual, paid holidays, EAP, and 401K with company match.
• We offer a competitive base salary plus bonuses.
• We have a performance-based culture and compensation system.
• Salary: $45,000 base salary plus commissions.