Client Service Coordinator Home Care
AccentCare · Sacramento, CA · 2 days ago
Business Development$24–$25/hrFull-time
About the role
Career opportunity in Personal Care Services at AccentCare. No travel required.
Responsibilities
- Functions as primary support for daily EVV and payroll functions
- Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction
- Captures and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction
- Captures and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction
- Captures and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction
- Coordinates utilization of Care Partner teams to ensure fill rate expectations are met
- Researches and resolves payroll and billing questions under direction from the Client Service Manager
- Functions as liaison for Field Supervisors in communication with payer Case Management teams
- Supports recruiting and onboarding needs of team
- Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor
- Aids Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees
Requirements
- High School or GED required
- Associate degree preferred
- Staffing experience preferred
- Previous home health care or home care experience highly desirable
Qualifications
- High School or GED required
- Associate degree preferred
- Staffing experience preferred
- Previous home health care or home care experience highly desirable
Skills
- Excellent communication skills
- Attention to detail
- Ability to manage multiple tasks simultaneously
Benefits
- Medical, dental and vision coverage
- Paid time off and paid holidays
- Professional development opportunities
- Company-matching 401(k)
- Flexible spending and health savings accounts
- Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
- Programs to celebrate achievements, milestones and fellow employees
- Company store credit for your first AccentCare-branded scrubs for patient-facing employees
Pay
$24.00 - $25.00/hourly
Schedule
Monday - Friday; 8:00am - 5:00pm