Client Service Associate - Kings Park, NY

Essential Duties And Responsibilities

• Aid in client meeting preparation and follow-up, including assembling necessary paperwork, report generation, appointment scheduling, and post-meeting documentation.
• Manage client needs regarding processing, service, and problem resolution in a timely and accurate manner, ensuring documentation and record keeping adhere to compliance standards.
• Partner with the Broker Dealer for new account establishment, account maintenance, and compliance.
• Process, submit, and service all account paperwork/requests; follow through to completion using paperless procedures (including eSignature) where available.
• Prepare consolidated performance reporting on a monthly/quarterly basis.
• Maintain CRM database; define and ensure adherence to appropriate client service models.
• Manage multiple and competing priorities daily in pursuit of business objectives.

Knowledge, Skills, and/or Abilities

• Advanced computer skills (Outlook, Word, and Excel).
• Excellent communication skills, both verbally and in writing.
• Strong time management and organizational skills; able to work independently and effectively manage multiple tasks at once.
• Ability to build relationships with clients and internal partners.

Education and/or Experience

• Bachelor's degree in a business-related field preferred.
• The ideal candidate will have 5+ years of experience in the financial services industry, allowing for a good understanding of broker/dealer operations and financial services products, and basic financial planning concepts.
• Previous experience in small business culture preferred.