Office Services Associate

Roles & Responsibilities

• Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
• Cook up and support overall workplace operations.
• Coordinate with building management, security, engineering, and vendors.
• Submit maintenance requests.
• Coordinate visitor access with building security.
• Greet and direct visitors, notifying appropriate contacts.
• Maintain building access points as needed.
• Validate and track approved visitor parking.
• Manage conference room and workspace reservations using internal systems.
• Schedule and support scheduling needs.
• Resolve conflicts in conference room and workspace reservations.
• Coordinate external building conference room bookings when required.
• Place and track all catering orders in line with firm guidelines.
• Support catering setup and teardown.
• Prepare meeting rooms and ensure alignment with meeting organizers.
• Issue, track, and manage employee and visitor access badges.
• Coordinate with building security for onboarding, offboarding, and access audits.
• Respond promptly to employee requests.
• Process mail, packages, courier requests, and certified mail.
• Order business cards and life event items per guidelines.
• Support event planning and office initiatives.
• Maintain conference rooms and shared spaces throughout the day.
• Ensure cleanliness and readiness of all common areas and conference rooms.
• Replenish supplies and report issues as needed.

Qualifications

• 1-2 years of experience in office services, hospitality, or workplace operations.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and workplace systems.
• Strong attention to detail and organizational skills.
• A client-focused mindset.
• Leadership and accountability.
• Operational efficiency.
• Problem-solving and decision-making.

Pay

The Compensation range for this role is 20.00 to 26.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

About the role

This role will be a highly visible point of contact to our internal and external guests in the office and will provide a warm and welcoming office experience. This role will uphold clients' values and will work closely with the Client Service Manager to ensure the office operates efficiently and in excellence daily while consistently providing the highest level of customer service.

Skills

• Knowledge of office services, hospitality, or workplace operations.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and workplace systems.
• Strong attention to detail and organizational skills.

Benefits

• Comprehensive benefits package including medical, dental, vision insurance, 401(k) retirement plan, paid time off (PTO).

Opensity is an Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.