Client Service Associate

Role Overview

We are seeking a Client Service Associate (CSA) / Team Lead to support a wealth management practice. This role focuses on delivering exceptional client service, managing client relationships, and assisting advisors with financial planning solutions.

Key Responsibilities

• Providing proactive communication and handling client service requests, account openings, transfers, and transactions.
• Maintaining accurate client records and ensuring compliance with firm policies.
• Leading and supporting administrative and client service staff, establishing workflows, and fostering a collaborative environment.
• Ensuring adherence to regulatory and compliance standards, managing workflow priorities, and identifying operational improvements.

Qualifications & Skills

• Bachelor's degree and 3+ years of experience in financial services or related fields.
• Leadership, supervisory, and team coordination skills.
• Strong organizational, communication, and multitasking abilities.
• Proficiency in Microsoft Office and financial technology platforms.
• Preferred experience in wealth management or brokerage environments and industry licenses (Series 7, 63, 65), with willingness to obtain licenses if not already held.

Ideal Candidate Attributes

• Client-first mindset and dedication to service excellence.
• Leadership presence, professionalism, discretion, and accountability.
• Proactive problem-solving and initiative-taking skills.
• Desire for long-term growth within a wealth management practice.