Jobs · Customer Service · Michigan

Client Service Associate

Cerity Partners · Grand Rapids, MI · 1 mo ago
Customer Service$25/hrPart-time

Position Summary

The Client Service Associate role focuses on supporting clients and advisors by executing routine administrative tasks and handling client requests.

Responsibilities

  • Frequent custodian interaction & paperwork processing.
    • Process account openings, funding, deposit electronic checks, money movements, process tasks with Custodians.
    • Schedule client meetings.
      • Basic preparation and follow-up for client meetings.
      • Prepare client forms and financial reports in advance of client meetings.
    • Attend meetings to take notes and send a summary to both the client and the advisory team.
    • Develop knowledge of investment accounts, products and the forms required to transact business.
    • Aid with internal coordination across departments to ensure tasks/ follow up is completed in a timely manner.
    • Execute client appreciation and retention activities.
  • Required Qualifications

    • Bachelor’s degree
    • 1-3 years of experience

    Skills and Competencies

    • Demonstrate strong and effective communication, organizational and time management skills.
    • Ability to work in a team based/collaborative environment.
    • Must accept and thrive in a fast-paced, changing environment.
    • Adherence to all compliance policies & procedures.
    • Demonstrate the Cerity Partners culture.

    Physical Requirements

    • Prolonged periods sitting at a desk and working on a computer.
    • Must be able to lift up to 15 pounds at times.

    Compensation Range

    This part-time role offers a compensation of $25.00 per hour

    Why Cerity Partners

    • Health, dental, and vision insurance – day 1!
    • 401(k) savings and investment plan options with 4% match
    • Flexible PTO policy
    • Parental Leave
    • Financial assistance for advanced education and professional designations
    • Opportunity to give back time to local communities
    • Coster benefits

    Company Culture

    Cerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues.

    Equal Opportunity Employer

    Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to careers@ceritypartners.com.

    Applicant Requirements

    Applicants must be authorized to work for any employer in the U.S.

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