Client Service Associate, Account Management - Hybrid NYC (Future)

Position Summary

The Client Service Associate (CSA) Account Manager position is an integral part of a five-person team. The role is central within the organization and is responsible for managing relationships with corporate clients and overseeing internal operations among different functional groups. In this role, you will participate in company-wide projects that involve working with different teams. This is an outstanding opportunity for a motivated and energetic individual to make a meaningful contribution to a growing business while gaining valuable experience.

Key Personality Traits for Success

• Excellent verbal and written communication skills
• A strong drive to deliver exceptional customer service
• The ability to work effectively in a team
• A curious and inquisitive mindset

Qualifications

• Excellent verbal and written communication skills
• An attention to detail
• A high level of accountability and ownership of work
• The ability to work on a fast-paced team with specific deadlines
• Resourcefulness and ability to consult others to get a job done
• A strong ability to prioritize tasks and manage time
• A team-oriented, friendly collaborative attitude
• Fluency with Microsoft Office Suite with at least strong basic Excel skills

Education/Experience

• Bachelor's Degree preferred
• 2-3 years of Account Servicing or Corporate-level Customer Service experience
• Life and Health Insurance License preferred or must have the ability to obtain within 90 days of employment (we will sponsor)

What We Offer

• A competitive salary
• PTO & paid holidays
• 401(k) with match
• Exclusive discount programs
• Health & wellness programs

Our PeopleFirst Culture

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

Pay

The base salary range for this position in NYC is $40,000-70,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, the skill level required for the position, the scope of the position, and geographic location. The actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.