Client Service Assistant

About the role

Merixcen is looking for a friendly, dependable, and motivated Client Service Assistant to join our Charlotte team. This entry‑level position supports daily client service activities and helps ensure clients receive professional, organized, and responsive support.

Responsibilities

• Assist with day‑to‑day client service activities
• Respond professionally to client questions and service‑related requests
• Listen carefully to client needs and help identify appropriate solutions
• Provide accurate information according to established company guidelines
• Support team members with routine client service tasks
• Maintain a positive and professional attitude
• Meet established service and performance expectations

Qualifications

• High school diploma or equivalent
• Strong verbal and written communication skills
• Excellent listening and problem‑solving abilities
• Friendly and professional personality
• Reliable and punctual
• Comfortable learning new systems and procedures
• Strong teamwork skills

Pay

$19‑$28 per hour

Benefits

• Paid training
• Full‑time employment
• Career growth opportunities
• Professional development
• Mentorship and hands‑on training
• Supportive team environment
• Opportunities for advancement