Client Service Analyst

Division/Department: RCS - Client Engagement Location: Middleburg Heights, Ohio (3 days/week onsite) Purpose:Quadax, a leader in healthcare revenue cycle management, is seeking a Project Analyst to join the Company’s RCS division. The Project Analyst supports the financial health of a healthcare organization by analyzing claims, collections, and reimbursement data to identify process gaps, reduce denials, and improve cash flow. This role partners with operational and leadership teams to monitor key performance indicators, strengthen revenue cycle workflows, and ensure compliance with payer requirements and applicable regulations. Key Responsibilities:Analyze revenue cycle data, trends, and KPIs to identify improvement opportunitiesReview denials, underpayments, and billing errors to determine root causes and recommend corrective actionsCreate and maintain reports, dashboards, and summariesPartner with Operations and other teams to improve workflow accuracy and efficiencySupport audits, process documentation related to revenue cycle practicesHelp ensure compliance with internal policies, payer guidelines, and regulatory requirementsProduce and analyze monthly, quarterly, and ad hoc reporting for internal and external customers to ensure timely processing of insurance claims, expected payer reimbursement, and key performance metrics such as days in ARIdentify and bring forward positive/negative trends, including front-end payer rejections, denials, appeal, and statement successPerform system set-ups and maintenance such as interface tables, contracts/expected amounts, insurance, ERA, client billing, and letter maintenanceComplete mass processing activities to appropriately advance the ARDocument and maintain billing policies, change requests, process flows, and other organizational documents to ensure consistency and accountability of service delivery to client/sCoordinate and facilitate internal and external meetings including agenda preparation, meeting notes, and action item documentation Triage and monitor open item/action task lists to completion through ongoing communication with task owners, key stakeholders, and subject matter experts Manage client specific projects, work with integrations and Project Management OfficeOther duties as assigned Education/Experience:Bachelor’s degree in business, finance, accounting, or a related field of studyStrong interpersonal, verbal, and written communication skillsStrong analytical, organizational, time management, and multitasking skillsKnowledge of medical billing and revenue cycle management considered a plusProficiency in Microsoft Office applications, with a premium on Excel knowledgeAbility to travel minimally, as requiredSalary: $50k-$60k depending on experience Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.