Client Security Advocate - Assurance

About the role

We are looking for a Client Security Advocate - Assurance. In this role, you will act as a trusted security advisor and advocate, engaging directly with internal and external clients to represent the company’s security program.

Responsibilities

• Respond to client security inquiries, including but not limited to RFPs, RFIs, and security questionnaires, in a professional, timely, and respectful manner while providing top-notch service to solve problems.
• Engage across the organization to discuss client security requirements and explain our program using a consultative approach.
• Work directly with client service, sales, and legal teams to address client security concerns and requests.
• Build trust with internal and external stakeholders by translating technical concepts into accessible language and addressing concerns with empathy and professionalism.

Requirements

• A BA/BS or equivalent in education and experience is preferred.
• 3 years of professional work experience in client service, business, information technology, risk, or security.

Required Skills

• Passion for world-class client service.
• Curiosity to learn and an appetite for security and technology.
• Demonstrated competency to build rapport and navigate challenging conversations with professionalism.
• Strong relationship-building skills: Ability to communicate with senior stakeholders respectfully and thoughtfully.
• Ability to work within a team across multiple time zones and on tight deadlines.
• Flexibility to work on global assignments and special projects as needed.
• Excellent communication skills, both written and oral.

Preferred Skills

• Ability to grasp and translate technical concepts and make them easily understandable.
• Track record of building trust or client experience in fast-paced, high-stakes environments.