Client Sales Educator

About the role

We help clients understand and start life-changing programs. This role requires someone who can guide clients through the process of starting these programs.

Responsibilities

• Educate clients on available programs and services and communicate the value of taking action.
• Guide clients through the decision-making process and encourage them to take the next step toward their goals.
• Work towards individual KPIs and contribute to team performance benchmarks.
• Handle objections with professionalism and persistence, keeping client outcomes at the center of every conversation.
• Coordinate with team members to ensure clients are smoothly transitioned into their chosen programs.

Requirements

• 2+ years of experience in a customer-facing or goal-driven role (retail, hospitality, sales support, team lead, etc.)
• Motivated by performance metrics and take pride in consistently hitting — and exceeding — your numbers.
• Strong communication skills — you can break down complex information and make a compelling case simply and clearly.
• Resilience and a positive mindset; you bounce back quickly and stay focused when things don't go as planned.
• Some leadership experience or the ambition to grow into a leadership role — team leads and shift supervisors are encouraged to apply.
• The ability to manage multiple clients and priorities in a fast-paced environment without losing focus.

Qualifications

• A high school diploma or equivalent required; some college preferred.
• Some college preferred.
• Additional certifications in customer service, sales, or related fields are a plus.

Skills

• Customer service skills
• Goal-oriented mindset
• Communication skills
• Resilience
• Leadership or leadership potential

Benefits

• 3-day workweek (three 13-hour shifts, with four days off)
• Clear growth opportunities
• Competitive pay tied to performance
• Excellent benefits: 90% coverage of medical, dental, and vision premiums, 401(k) retirement plan, 10 PTO days (15 after one year) + 10 paid holidays

Pay

$22 hourly

Schedule

3-day workweek (three 13-hour shifts, with four days off)

Who We Are

Serenity is a forward-thinking company dedicated to helping clients start programs that genuinely improve their lives. We're built on a culture of accountability, growth, and purpose — and we reward the people who show up, hit their goals, and care about the clients they serve.

Equal Opportunity Employer

In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22 hourly.