Client Sales Educator

About the role

We help clients understand and start life-changing programs. This role requires someone who can guide clients through the process of starting these programs.

Responsibilities

• Educate clients on available programs and services and clearly communicate the value of taking action.
• Guide clients through the decision-making process and confidently encourage them to take the next step toward their goals.
• Work toward individual KPIs and contribute to team performance benchmarks.
• Handle objections with professionalism and persistence, keeping client outcomes at the center of every conversation.
• Coordinate with team members to ensure clients are smoothly transitioned into their chosen programs.

Requirements

• 2+ years of experience in a customer-facing or goal-driven role (retail, hospitality, sales support, team lead, etc.)
• Motivated by performance metrics and take pride in consistently hitting — and exceeding — your numbers
• Strong communication skills — you can break down complex information and make a compelling case simply and clearly
• Resilience and a positive mindset; you bounce back quickly and stay focused when things don't go as planned
• Some leadership experience or the ambition to grow into a leadership role — team leads and shift supervisors are encouraged to apply
• The ability to manage multiple clients and priorities in a fast-paced environment without losing focus

Qualifications

• High school diploma or equivalent required; some college preferred
• Some college preferred
• Additional certifications in customer service, sales, or related fields are a plus

Skills

• Customer service
• Sales
• Decision making
• Objection handling
• Client coordination

Benefits

We cover 90% of your medical, dental, and vision premiums. We offer a 3-day workweek (three 13-hour shifts, with four days off). We provide an excellent benefits package including a 401(k) retirement plan, 10 PTO days (15 after one year) + 10 paid holidays.

Pay

Competitive pay tied to performance.

Schedule

A 3-day workweek (three 13-hour shifts, with four days off).

Who We Are

Serenity is a forward-thinking company dedicated to helping clients start programs that genuinely improve their lives. We're built on a culture of accountability, growth, and purpose — and we reward the people who show up, hit their goals, and care about the clients they serve.

Equal Opportunity Employer

Serenity is an Equal Opportunity Employer. Employment is contingent on a background check and drug screening.