Client Retention Representative (B2B Sales) - Schaumburg, IL

About the role

Every day, you'll meet with local business owners, help them reduce their energy costs, and build long-term customer relationships that can continue generating income through future renewals. Universal Energy Solutions is hiring full-time Client Retention Representatives to join our Schaumburg team, serving businesses throughout the Greater Schaumburg area.

Responsibilities

• Work directly with business owners to review their electricity and natural gas supply plans, introduce competitive supplier options, and recommend solutions that fit their business needs.
• Support existing customer relationships while continuing to grow your portfolio through new business development.
• Build lasting relationships with existing commercial customers.
• Meet face-to-face with local business owners and decision-makers.
• Review current electricity and natural gas supply plans.
• Help businesses identify opportunities to reduce their energy costs.
• Recommend energy supplier options based on each customer's needs.
• Support customers through future renewals and ongoing energy needs.
• Develop new business opportunities between customer appointments.
• Build and grow your own portfolio of commercial accounts.
• Travel throughout an assigned territory (typically within a 30-mile radius of the office).

Requirements

• Valid driver's license
• Reliable personal vehicle
• Authorized to work in the United States
• Comfortable meeting with business owners face-to-face

Qualifications

• Self-motivated with strong communication and organizational skills

Skills

• Strong interpersonal and communication skills
• Ability to build and maintain long-term customer relationships
• Experience in sales, customer service, retail, hospitality, or another customer-facing role

Benefits

• Paid training
• Weekly payouts
• Uncapped commission opportunities
• Residual commission income

Pay

• Typical first-year earnings range from $55,000-$90,000, with many Client Retention Representatives earning around $70,000 during their first year.
• Top-performing Client Retention Representatives have earned over $120,000 in their first year, and many long-tenured team members continue earning well into six figures by building and maintaining strong customer relationships.

Schedule

• Flexible schedule to accommodate travel and customer meetings