Client Resource Coordinator 2

We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Need to extract content. Let's parse the posting. First paragraph: description of company (intro). Not needed as heading? Could be "About the role"? Actually "About the role" heading is for description of role? Usually we put company description maybe under About the role? But we need to follow instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role (company overview and what they offer?), Responsibilities (What You Will Do), Requirements (Required), Qualifications (Preferred?), Skills (maybe combine?), Benefits (benefits listed), Pay (hourly range), Schedule (maybe mention on site preferred? Not explicit schedule). We need to include only sections with real specific content. Let's extract: Company overview: "Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward." Then "Here's What We Have To Offer" list: Competitive pay, Paid vacation, holidays, and sick time, Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one, Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources, Encouraging and collaborative team environment, Dedication to safety through our Zero Harm policy, Scheduling and management support, JCI Employee discount programs (The Loop by Perk Spot) That's benefits. Then "What You Will Do": list of duties. Then "How You Will Do It": more duties. Then "Required": bullet list of requirements. Then "Preferred": bullet list. Then "HIRING HOURLY RANGE: $21- $32 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us" We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The last paragraph includes some hiring process details, maybe not boilerplate but could be considered generic. However it's about hiring process; maybe we keep? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The paragraph about AI and hiring decisions is not exactly those; but could be considered generic hiring process. Might be okay to keep? But we might drop as not substantive about role. Safer to drop it because it's not about role specifics. Also the line "This position includes a competitive benefits package." is duplicate of benefits. We'll keep benefits section. Pay: we have hourly range $21- $32. That's specific. So include Pay section. Schedule: The posting mentions "This position is on site preferred." That's schedule info? It's about location, not schedule. No explicit schedule like shift, hours. So we should not create Schedule section unless posting actually states them. It does not state schedule, so omit. Benefits: we have list from "Here's What We Have To Offer". Include that. Responsibilities: combine "What You Will Do" and "How You Will Do It". Could be one Responsibilities section with list. Requirements: "Required" section. Qualifications: maybe "Preferred" as Qualifications? Or Skills? The instruction list includes Qualifications and Skills separate. We could put Preferred under Qualifications, and maybe Skills under Skills? But we have no explicit skills list besides interpersonal, organizational, etc. Those are in Required. Could treat Required as Requirements, Preferred as Qualifications, and maybe Skills separate? But we could combine Skills into Requirements or Qualifications. To avoid thin sections, we can have Requirements (including required and preferred) and maybe Skills not needed. But we need to follow instruction: use headings only when posting has real specific content. If we don't have distinct Skills content, we omit Skills heading. Thus sections: About the role (company overview + what they offer? Actually "Here's What We Have To Offer" is benefits, not about role. About the role could be company overview. We'll put company overview under About the role. Responsibilities: duties. Requirements: required. Qualifications: preferred. Benefits: list. Pay: hourly range. We must not repeat job title as heading. Not needed. We must not put Job ID/requisition numbers as headings. Now produce HTML fragment: use

for each heading, then content:

for prose,

• for lists. We need to preserve all substantive information, not invent or summarize away detail. So we need to include all details from each section. Let's extract details precisely. About the role: company overview paragraph(s). We'll combine into one

  maybe multiple sentences but okay. Responsibilities: combine What You Will Do and How You Will Do It. Let's list each duty as

• . Need to ensure we don't miss any. What You Will Do list: - Under direct supervision of the Area Resource Manager, receives and schedules customer calls for service. - Manages the schedule of assigned technicians and mechanics. - Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. - Debrief activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. - Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process. How You Will Do It list (looks like sentences, each maybe separate duty): - This position is on site preferred. - Receives customer requests for unscheduled or scheduled service. - Coordinates labor scheduling to align technicians to the appropriate customer and service needs. - Communicates the action plan and services to be provided directly to the customer. - Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed. - Answers any customer inquiries and resolves or escalates customer issues, as appropriate. - Debrief activities daily. - Ensures Technicians are provided with daily schedules. - Maintains consistent communication with assigned Technicians - Follows up on activities to ensure completion in an established timeframe. - Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen. - Scheduled Service Visits – on time. - Parts ordering/PO creation support. - Start-up support. - Customer PO confirmation. - WIP Management. - Reconcile exceptions (SIR and AP). - Attend daily team huddles - Attend weekly planning/scheduling meetings. - Assist with monitoring of time and expense reporting submission. - Review and correct unassociated time for timesheets for technicians. - Other duties and administrative activities as assigned. We need to keep all. Requirements (Required): list: - High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling. - Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. - Must have strong interpersonal skills to effectively communicate with both internal and external clients. - Must have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence. - Able to prioritize work activities based on financial impact to desired business goals. - Able to influence diverse teams to accomplish tasks/goals. Note there is duplicate phrase "demonstrate solid organizational and attention to detail skills." appears twice? Actually text: "Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. and demonstrate solid organizational and attention to detail skills." It seems a duplication error. We should preserve as given? But we should not invent or summarize away detail. However we could keep both? Might be weird. Probably we should keep as is but maybe it's a typo. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Duplicated lines are to be removed? It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So duplicated lines should be removed. So we should remove the duplicate phrase. So we keep only one instance. Thus Requirements list items: - High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling. - Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. - Must have strong interpersonal skills to effectively communicate with both internal and external clients. - Must have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence. - Able to prioritize work activities based on financial impact to desired business goals. - Able to influence diverse teams to accomplish tasks/goals. Qualifications (Preferred): list: - Associate degree. - Experience and/or basic project accounting or costing principles. Benefits: list from Here's What We Have To Offer: - Competitive pay - Paid vacation, holidays, and sick time - Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one - Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources - Encouraging and collaborative team environment - Dedication to safety through our Zero Harm policy - Scheduling and management support - JCI Employee discount programs (The Loop by Perk Spot) Pay: hourly range $21- $32 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Also note "This position includes a competitive benefits package." but we already have benefits. We should include the pay range and the note about determination. Thus Pay section:

  HIRING HOURLY RANGE: $21- $32 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

  We could also note that the posted salary range reflects target compensation etc. But that's generic; maybe we keep? It's not duplicated lines? It's generic but maybe considered boilerplate? The instruction: remove boilerplate. That sentence about exceptional candidates etc might be considered boilerplate. Safer to keep only the range and determination note. However the note about determination is part of the range statement. We'll include that. Now produce HTML. We must not include or . Just fragment. Let's craft:

  About the role

  Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance