Client Representative

What You Will Contribute To OHM Advisors

The Client Representative is the main point of contact for clients throughout the length of a given project. You are a trusted advisor to our municipal clients, providing guidance and solutions for project issues. You will collaborate with Principals, Project Managers, and your team engineers to ensure the project is completed to the client's satisfaction. Your Responsibilities include:

• Client Relationship Management: Support municipal client’s daily needs, including attending council and planning commission meetings. Clearly communicate project goals, present alternative approaches with their advantages and disadvantages. Recommend solutions that deliver positive outcomes for both clients and the public. Achieve this through effectively crafted memos, reports, and presentations.
• Project Management Support: Proactively assist the OHM Principal and Project Manager in controlling project scope, adhering to schedules, and managing budgets across various contracts. Support project implementation by assisting with staff scheduling, subcontractor coordination, and expense management.
• Business Development: Foster and maintain long-term client relationships. Identify new business opportunities and cross-sell OHM services. Promote a positive company image that contributes to overall business success. Maintain client satisfaction throughout each project.

Requirements

• Education, Experience, & Licensure: Bachelor's degree or better in civil engineering or related field. 5 years or more in Municipal Infrastructure improvements (road, stormwater management, utility systems, etc.).
• Technical Skills: Familiarity with AutoCAD Civil 3D and GIS programs. Proven ability to manage people and enjoy working in a team environment. Positive attitude, eagerness to continue to grow both personally and professionally with our Municipal team in Southeast Michigan.

Benefits

• BCBSM Medical, Dental and Vision
• Company Profit Sharing
• Flexible Spending & Health Savings Accounts
• 401(k) retirement savings plan with employer matching contribution
• Paid professional association membership
• Tuition & Certification Expense reimbursement
• Volunteer Service Leave
• 100% Employer-Paid Life Insurance
• Short & Long-Term Disability Options

Career Advancement & Enrichment Programs

• Voluntary Wellness Program
• OHM Grad School
• OHM University

About the Role

At OHM Advisors, we are the Community Advancement firm. Our diverse 800+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward— advancing the whole community today and well into the future.

Qualifications

We are looking for someone who is passionate about making a difference in the communities they serve. You should have a strong background in civil engineering or a related field, with at least 5 years of experience in municipal infrastructure improvements. You should also be familiar with AutoCAD Civil 3D and GIS programs, and have a proven ability to manage people and work in a team environment.

Skills

To succeed in this role, you should have excellent communication and interpersonal skills, as well as the ability to manage projects and budgets. You should also be able to identify new business opportunities and cross-sell OHM services. A positive attitude and eagerness to continue to grow both personally and professionally with our Municipal team in Southeast Michigan are also important qualities.

Schedule

Our ideal candidate will be available to work full-time, with occasional travel to client sites.

Pay

Compensation is commensurate with experience and qualifications.