Client Relationship Specialist

Responsibilities

• Client onboarding, including preparation of new account paperwork and client information-gathering
• Account maintenance, including any account registration and account profile changes
• Asset movement processing, including journals, wire transfers and EFTs
• Affirmative action plan
• Assist with quarterly billing and performance reporting
• Client issue resolution
• Gathering tax information for clients and assisting with tax reporting
• Relationship management, including regular client contact
• General administrative functions, including but not limited to:
• Maintaining information in the Client Relationship Management System
• Exception report review
• Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.
• Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries
• Trade execution and trade error resolution, as may be applicable and required

Requirements

• Bachelor’s degree
• Minimum of 3 years relevant experience required
• FINRA Series 7 and 66 licenses preferred
• Familiarity with estates preferred
• Highly motivated self-starter with a strong work ethic and positive “can-do” attitude
• Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
• Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred
• Demonstrates an ability to learn new processes and technology platforms
• Takes direction well and demonstrates proactive follow through on assigned tasks
• Ability to prioritize and effective time management skills
• Excellent verbal and written communication skills

Pay

The anticipated hiring base salary for the role will be between $75,000 and $95,000 per year. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, also provides the opportunity for a bonus and the Mesirow benefit program.

Benefits

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.