Client Relationship Specialist
Robert Half · Chicago, IL · 1 mo ago
On-siteOTHR$85k–$90k/yrFull-time
Pay
$85,000‑$90,000
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- Disability insurance
About the role
We are seeking a highly motivated Client Relationship Specialist to provide high‑touch client service and dedicated operational support to a team of Financial Advisors and their high‑net‑worth individual clients.
Responsibilities
- Client onboarding, including preparation of new account paperwork and client information gathering
- Account maintenance, including any account registration and account profile changes
- Asset movement processing, including journals, wire transfers and EFTs
- Assist with quarterly billing and performance reporting
- Client issue resolution
- Gathering tax information for clients and assisting with tax reporting
- Relationship management, including regular client contact
- General administrative functions, including but not limited to maintaining information in the Client Relationship Management System
- Exception report review
- Preparation of miscellaneous paperwork, such as letters of authorization, check‑writing applications, operational documents, etc.
- Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries
- Trade execution and trade error resolution, as may be applicable and required
Requirements
- Bachelor’s degree
- Minimum of 4+ years relevant experience
- FINRA Series 7 and 66 licenses strongly preferred
- Familiarity with estates preferred
- Highly motivated self‑starter with a strong work ethic and positive “can‑do” attitude
- Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
- Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred