Client Relationship Specialist

We need to output HTML fragment with sections: About the role? The posting includes "POSITION SUMMARY", "PRINCIPAL DUTIES & RESPONSIBILITIES", "Requirements" (with subparts), "Benefits". Also "Remote-First with In-Person Training" note about schedule? It says required working hours: 8:30 a.m. - 5:30 p.m. within your time zone. That's schedule info. Also note about remote-first with in-person training: two weeks in-person training at Carrollton, TX. That could be part of schedule or maybe a note. We'll include a Schedule section if we have specific schedule info: required working hours. Also maybe include a "Location" or "Work Arrangement"? Not required headings list includes Schedule, Benefits, Pay, etc. We have Pay info: Starting pay $50,000 - $53,000 annually with bonus potential. So we need a Pay section. Benefits section we have list. Also we have "Remote-First with In-Person Training" maybe could be part of "About the role" or separate? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose which sections to include based on content. We have: - About the role: could be the POSITION SUMMARY paragraph. - Responsibilities: PRINCIPAL DUTIES & RESPONSIBILITIES (list). - Requirements: includes KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED and CREDENTIALS & EXPERIENCE. - Possibly Skills separate? But we can combine into Requirements. - Benefits: list. - Pay: starting pay and bonus. - Schedule: required working hours 8:30 a.m. - 5:30 p.m. within your time zone. Also note remote-first with in-person training (two weeks in-person). Could be part of Schedule or maybe a separate note but we can include in Schedule. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: Candidate Authenticity Statement, Remote-First with In-Person Training? Actually that is substantive, keep. But we need to embed that info maybe in About the role or Schedule. The "Remote-First with In-Person Training" is a note about work arrangement; we could include in About the role or maybe a separate section like "Work Arrangement" but not in allowed headings. Could fold into About the role or Schedule. Probably include in About the role as part of summary. We must not include sections with filler like "commensurate with experience". We have actual pay and benefits. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format as lists. We need to output only HTML fragment, no /, no markdown fences. Let's extract content: Candidate Authenticity Statement: We need to keep? It's about AI usage. It's substantive? It's a statement about assessment. It's not boilerplate? It's part of posting. Should we keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The authenticity statement is not exactly those categories; it's about assessment process. Might be considered part of the posting but not a standard heading. Could we include it as a paragraph before sections? There's no heading for it. We could just include it as a

at top. The instruction says output only HTML fragment; we can include any paragraphs not under headings. So we can include a

for that statement. Then "Remote-First with In-Person Training: This position is remote following successful completion of onboarding. New hires are required to attend two weeks of in-person training at our Carrollton, TX corporate office to ensure a smooth and successful transition into the role." This is substantive; we could put under About the role or maybe a separate section like "Work Arrangement". Since not in allowed headings, we could incorporate into About the role paragraph. Then "POSITION SUMMARY: ..." paragraph. Then "PRINCIPAL DUTIES & RESPONSIBILITIES (Core Competencies):" followed by list items each with a competency and description in parentheses. We need to preserve all detail. We'll make

• each item. Then "Requirements" heading? Actually the text shows "Requirements KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:" then list of items each with a competency and level in parentheses. Then "CREDENTIALS & EXPERIENCE:" with sub-items: Education, Experience, Technical Skills, Travel Requirements. We could split into two sections: Requirements (knowledge, skills, abilities) and Qualifications (credentials & experience). But allowed headings include Qualifications. So we can have: -

  Requirements

  for the KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED list. -

  Qualifications

  for the CREDENTIALS & EXPERIENCE list. But we also have Skills heading allowed; but we can keep as Requirements. Then Benefits: we have a list after "Benefits NOTE: Starting pay..." Actually the Benefits section includes a note about starting pay, then list of benefits, then bonus pay description, then ADDITIONAL BENEFITS INCLUDE: list. We need to separate Pay and Benefits. So we should extract pay info: "Starting pay for this position is set at $50,000.00 - $53,000.00 annually with additional bonus potential." and later "Bonus Pay - Our Client Experience team operates on a quarterly bonus structure with earning potential between 4% and 6% of base compensation quarterly". So Pay section should include base pay range and bonus structure. Benefits section: list of benefits: Medical Insurance, Vision Insurance, Dental Insurance, 401(k) Matching, Flexible Spending Accounts, Health Savings Accounts, Disability & Life Insurance, Employee Assistance Program, LegalShield ID Shield, Commuter Reimbursement Plan, Tuition Reimbursement. Then ADDITIONAL BENEFITS INCLUDE: Wellable membership, Telescope Health (telehealth) through Accresa, Intellect (mental health) application, Employee engagement activities, including voluntary events, raffles, book club, and more! We'll put those as
  • . Schedule: required working hours: 8:30 a.m. - 5:30 p.m. within your time zone. Also note remote-first with in-person training: two weeks in-person at Carrollton, TX. We'll include that. Now we need to ensure we don't create sections with filler. All sections have real content. We must not repeat job title as heading. Not needed. We must not put Job ID/requisition numbers as headings; none present. Now produce HTML: Start with

    for Candidate Authenticity Statement. Then maybe

    for Remote-First with In-Person Training? Could combine with About the role. Let's structure:

    Candidate Authenticity Statement: ...

    About the role

    Remote-First with In-Person Training: This position is remote following successful completion of onboarding. New hires are required to attend two weeks of in-person training at our Carrollton, TX corporate office to ensure a smooth and successful transition into the role. POSITION SUMMARY: The Client Relationship Specialist (CRS) is responsible for providing outstanding, dedicated client care while maintaining professional relationships with current, potential, and former clients. Working as part of a team that manages a portfolio of new and existing accounts, the CRS serves as the main point of contact for client questions or concerns, ensuring a positive and seamless client experience. The role involves resolving client issues, educating clients on products and services, and supporting strategies for retention and growth. Please note: Required working hours for the Client Experience department are 8:30 a.m. - 5:30 p.m. within your time zone. Note: AE Perkins is a holding company that supports three innovative operating entities: Ameriflex, Workforce Go, and Accresa.

    But we already have schedule info; maybe we should move schedule to its own section. However we already included schedule in About the role; but we also need a Schedule section per allowed headings. We could keep schedule info in About the role and also have a Schedule section? That would duplicate. Better to separate: About the role includes position summary only; schedule separate. Let's parse: About the role: POSITION SUMMARY paragraph (maybe also note about AE Perkins holding company). Remote-First with In-Person Training could be part of About the role or separate; but we can put it in About the role as it's about work arrangement. Schedule: Required working hours 8:30 a.m. - 5:30 p.m. within your time zone. Also note remote-first with in-person training? Actually remote-first is about work location; schedule is about hours. We'll keep remote-first note in About the role or maybe a separate "Work Arrangement" but not allowed. We'll put remote-first note in About the role. Thus: About the role: includes Remote-First note and POSITION SUMMARY and AE Perkins note. Schedule: just the working hours. Now Responsibilities: PRINCIPAL DUTIES & RESPONSIBILITIES list. Requirements: KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED list. Qualifications: CREDENTIALS & EXPERIENCE list. Pay: base pay range and bonus potential. Benefits: list of benefits and additional benefits. Now ensure we preserve all details: For each duty, we have text like "Serve as the primary contact for clients, addressing questions and concerns in a timely manner. Own client issues from start to finish, ensuring resolutions meet or exceed client expectations (Intermediate)." We'll keep that exactly. For each requirement: e.g., "Service Orientation: Passion for delivering outstanding client service and maintaining a client-focused mindset (Advanced)." Keep. For qualifications: Education: Bachelor's Degree from an accredited institution required. Experience: 3+ years of account management experience preferred, with a focus on client relationship management and service delivery (Intermediate)Experience in Benefits Administration preferred (Beginner) Technical Skills: Intermediate to advanced skills in Microsoft Excel and other data management tools preferred (Intermediate)Travel Requirements: Ability to travel as needed, ideally once per year, to support client relationship initiatives (Beginner) Note there is a missing space between "delivery (Intermediate)Experience". We'll keep as is but maybe add a space for readability? We must not invent or summarize away detail; adding a space is minor formatting but not changing content. Probably okay. Now Benefits list: "Medical Insurance Vision Insurance Dental Insurance 401(k) Matching Flexible Spending Accounts Health Savings Accounts Disability & Life Insurance Employee Assistance Program LegalShield ID Shield Commuter Reimbursement Plan Tuition Reimbursement Bonus Pay - Our Client Experience team operates on a quarterly bonus structure with earning potential between 4% and 6% of base compensation quarterly ADDITIONAL BENEFITS INCLUDE: Wellable membership Telescope Health (telehealth) through Accresa Intellect (mental health) application Employee engagement activities, including voluntary events, raffles, book club, and more!" We need to separate Bonus Pay from benefits; Bonus Pay goes to Pay section. So we should not include Bonus Pay in benefits list. The benefits list ends before "Bonus Pay". So we need to parse: After listing benefits, there is "Bonus Pay - Our Client Experience team operates on a quarterly bonus structure with earning potential between 4% and 6% of base compensation quarterly". Then "ADDITIONAL BENEFITS INCLUDE: ..." So we will put Bonus Pay in Pay section. Thus Benefits list: Medical