Client Relationship Manager

Why Work at Lenovo

Description and Requirements

About the Role

The Client Manager is responsible for owning the client relationship across all Lenovo Business Groups and driving growth within Large Enterprise Accounts. This role requires a balance of sales tenacity, technical and business acumen, operational discipline, and an entrepreneurial mindset.

Responsibilities

• Develop a deep understanding of customer business objectives, challenges, and priorities to deliver tailored solutions
• Own the end-to-end client relationship and engagement strategy across assigned accounts
• Identify, develop, and close new business opportunities while expanding existing relationships
• Build and execute comprehensive account plans to achieve revenue and growth targets
• Drive revenue performance across the full Lenovo portfolio (ISG, IDG, Services, Solutions)
• Own forecasting accuracy and financial performance management for assigned accounts
• Establish and maintain senior-level (C-suite) relationships, positioning yourself as a trusted advisor
• Lead cross-functional teams to advance opportunities and remove barriers throughout the sales cycle
• Continuously adapt to Lenovo’s evolving product and services portfolio
• Deliver exceptional customer experience through proactive engagement and responsiveness
• Utilize CRM tools (e.g., Microsoft Dynamics) and reporting systems to maintain pipeline visibility and operational excellence

Requirements

• Bachelor’s degree or equivalent professional experience
• 8+ years of enterprise technology sales experience, preferably within Large Enterprise and/or Public Sector environments
• Willingness to travel (~50%)

Preferred Qualifications

• Experience with enterprise infrastructure, services, and solutions selling
• Ability to thrive in a highly matrixed, global organization
• Strong executive presence with consultative selling approach
• Self-starter mindset with the ability to operate independently and drive outcomes
• Proven track record of consistently achieving or exceeding multi-million-dollar quotas
• Strong technical and business acumen, with the ability to position IT transformation solutions tied to business outcomes
• Experience selling complex solutions across large, matrixed organizations
• Demonstrated success building and maintaining C-level relationships
• Able to influence across internal stakeholders and customer organizations
• Strong financial acumen, including forecasting, pipeline management, and deal structuring
• Excellent communication, presentation, and negotiation skills
• Hightly organized with strong problem-solving capabilities and ability to operate in a fast-paced environment