Client Relationship Manager

Position Overview:

The Client Relationship Manager owns strategic engagement across a defined portfolio of accounts, deepening executive relationships and expanding Alexander Group’s presence within target organizations. This role requires judgment, initiative, and a consultative mindset to identify whitespace, activate new stakeholders, and generate qualified engagement that builds pipeline in support of practice growth priorities.

Responsibilities

• Developing and maintaining a deep understanding of Alexander Group’s service offerings, core value propositions and points of differentiation — and applying that knowledge to every client interaction
• Assessing target accounts to identify business developments, key buyers and relevant opportunities for Alexander Group engagement
• Building and managing a prioritized portfolio of target accounts, using business signals, responsiveness data and sector relevance to guide engagement strategy
• Engaging senior executives in meaningful, insight-led conversations that build credibility, establish relevance and advance the buyer relationship over time
• Identifying stakeholder gaps across buying centers and developing plans to broaden Alexander Group’s presence and relationships within accounts
• Pre-qualifying opportunities through direct conversations with senior executives via phone and web conference, surfacing fit and readiness before engaging practice area leaders
• Supporting practice growth initiatives by maintaining account momentum, building pipeline and coordinating closely with practice area leaders on priorities
• Providing consistent account stewardship between major seller interactions, including signal tracking, relationship maintenance and content-based engagement
• Pricing and supporting practice area leaders on pipeline and account reviews, escalating project-ready signals promptly
• Delivering concise, outcome-focused updates to internal stakeholders on account progress and pipeline development

Requirements

• Bachelor’s degree
• Seven or more years of experience in business development, account management, or client engagement in business-to-business markets
• Professional services, management consulting, or advisory firm experience strongly preferred; exposure to Manufacturing, Technology or Media industries a plus
• Demonstrated ability to assess accounts strategically, identify key buyers, and develop outreach that generates qualified conversations
• Strong verbal communication skills, including experience conducting discovery or qualification conversations with senior executives via phone and web conference
• Demonstrated ability to manage executive relationships independently and navigate complex, multi-stakeholder organizations
• Strong judgment in prioritizing accounts and opportunities with limited direction
• Proficiency in Salesforce or equivalent CRM; comfort using tools like LinkedIn Sales Navigator, Google Alerts or similar platforms for account intelligence
• Familiarity with AI-powered productivity and sales tools such as Microsoft Copilot, Gong and Outreach.io preferred
• Excellent written communication skills, with the ability to tailor messaging to senior executive audiences

Salary

$110,000 – 130,000. Bonus eligible.

EEO Employer

Equal Opportunity Employer.

Desired Work Eligibility

Eligible to work in the U.S. with no current or future restrictions or sponsorship. TN visa accepted.