Client Relationship Consultant 4 (Banker) Centerville, OH Office (40 hrs)

About the role

Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. They assess and attend to customers' banking needs, obtain and process customer and account information, educate clients on available deposit and loan products and services, and recommend financial solutions based on each customer's unique goals and needs.

Responsibilities

• Build strong client relationships based on trust and understanding of customer needs
• Engage customers in discussions about banking products and services
• Originate and close consumer loans
• Open and close accounts
• Open and/or close the branch

Requirements

• Five or more years of customer service experience
• Five or more years of sales experience
• Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems
• Advanced knowledge of all retail products and services
• Proven customer service and interpersonal skills
• Strong mathematical, problem-solving, and negotiation skills
• Strong verbal and written communication skills
• Previous supervisory experience preferred

Qualifications

• High school diploma or equivalent

Skills

• Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems
• Advanced knowledge of all retail products and services
• Proven customer service and interpersonal skills
• Strong mathematical, problem-solving, and negotiation skills
• Strong verbal and written communication skills

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

$27.00 - 33.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).

Schedule

Not specified