Client Relations Specialist - Bilingual
Maxim Healthcare · Modesto, CA · 3 wk ago
Sales$23/hrFull-time
About the role
Support Clients. Strengthen Care. Grow Your Career.
Responsibilities
- Maintain confidentiality of program participants
- Complete consumer admissions/intakes as directed
- Ensure client services are authorized and communicated to clients and caregivers
- Manage referrals and maintain communication with clients and Case Managers
- Provide timely updates to Case Managers and internal teams
- Aid with time reporting issues and operational support
- Notify leadership and payor sources of concerns, including fraud or misuse
- Complete quarterly customer service calls and attend service planning meetings
- Maintain accurate consumer records
- Support Field Support Team with onboarding and compliance tracking
Qualifications
- High school diploma or equivalent required; some college coursework preferred
- Must meet all federal, state, and local requirements
- Energetic, self-motivated, and adaptable in a dynamic environment
- Strong organizational, planning, and problem-solving skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Teams)
- Spanish language proficiency preferred
- English language proficiency required
Benefits
- Competitive Pay & Weekly Paychecks
- Comprehensive Benefits: Health, dental, vision, and life insurance
- Retail 401(k) savings plan with company matching
- Employee Discounts: Access to hundreds of nationwide vendor discounts
- Career Advancement: Opportunities to grow within a supportive organization
- Training & Mentorship: Benefit from structured onboarding and ongoing development