Client Project Manager

About the role

We are seeking a Client Project Manager to join our team at Fiserv. As a successful Project Manager, you will ensure that Fiserv delivers on its commitments to our financial institution partners. You will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.

Responsibilities

• Champion and execute client delivery and service processes to manage client initiatives
• Champion voice of the customer feedback for end-to-end client satisfaction and engagement
• Develop strong client relationships and identify opportunities to better support their business objectives
• Ensure alignment with key organizational partners, including leadership, sales, marketing, operations, finance, legal, and others to ensure aligned business success
• Identify improvement opportunities to gain efficiencies of project methodologies, deliverables, reporting and training to mature capabilities in service and delivery
• Understand and evaluate client business requirements, desired business outcomes and implements solutions
• Lead the compilation of project requirements

Requirements

• Bachelor's degree in business, operations or a related field required
• 3-5 years of experience in business and IT program and project management
• 3-5 years of experience in the Financial Services Industry preferred

Qualifications

• Showed success in effectively driving delivery
• Working understanding of business financial practices and accounting
• Strong experience in data-driven management, metrics and reporting

What would be great to have

• Operational consulting experience
• Solid ability to understand complex business and technical concepts and make balanced judgments when faced with trade-offs
• Strong problem-solving skills and ability to build consensus
• Strong communication and presentation abilities to interact at all levels of the clients from C-level to technical and operation levels
• Solid thought leadership and the ability to influence others through collaborative efforts
• An ability to quickly establish credibility and rapport with a broad set of constituencies

What You Will Need To Have

• Current U.S. work authorization

Pay

Salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Schedule

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont or Washington.

Benefits

We offer a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Skills

Our ideal candidate will have experience in project management, financial services, and strong communication and problem-solving skills.

Benefits

We offer a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Company Culture

We are committed to fostering a diverse and inclusive workplace where everyone can thrive. We believe that diversity and inclusion lead to innovation and better decision-making.

Equal Opportunity Employer

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.