Client & Product Implementation Project Manager

About the role

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together. Our Mission is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. Our Values guide our success: Clients Come First, Execution Supersedes Intention, Together We Win, Diversity Improves Results, and Truth Builds Trust.

Responsibilities

• Partner with the Product team on new products/lines of business. Ensure understanding of operational requirements in order to facilitate setup with internal/external partners
• Facilitate various product launches - ETFs, '40 Act mutual funds, commingled pools, CIT, SMA, etc.
• Facilitate subsequent changes (mergers, restructures, etc.) or closures of such products
• Collaborate with our Institutional Sales and Client Relations teams and engage directly with Institutional Clients to provide a best in class client experience throughout the onboarding process
• Project manage complex client transactions, including new account onboarding, in-kind transfers, closures and alterations to existing client mandates across the client lifecycle. Specific project management duties include detailed planning, status tracking, monitoring and reporting, stakeholder communication, chairing meetings, resolving issues, etc.
• Build relationships internally to successfully understand and have a view into sales pipelines as well as understand partner business processes and how they impact onboarding
• Develop the strategy for managing timelines for concurrent projects with multiple deliverables with the business sponsor, client, and other internal/external partners
• Manage and coordinate various project work streams with partners from across the organization (Legal, Compliance, Investment Team, Sales and Client Relations, etc.) and be ultimately responsible for the successful delivery of sophisticated account onboardings and client changes
• Lead external parties (outsourced service providers, custodians, transition managers, etc.) through management of various client account events. Ensure events are processed successfully within agreed upon timelines
• Serve as main point of contact within the organization for global systems used internally to facilitate client account onboarding and subsequent events as well as product launches
• Work with external vendors to outline product structures, establish costs and facilitate product launches
• Facilitate selection and ongoing due diligence of vendors for private fund suite
• Ensure a strong control environment exists around department processes
• Build and maintain department procedures and documentation
• Carry out other duties as assigned

Qualifications

• Bachelor’s Degree in Accounting/Finance and/or equivalent relevant industry experience
• Five plus years mutual fund/financial services operational experience required
• Solid understanding of Investment Operations. Middle Office experience is preferred
• Experience reviewing Investment Management Agreements (IMA) or similar agreements
• Ability to simultaneously partner and collaborate with a variety of business partners – Sales, Investment Team, Client Relationship Managers, Legal, Compliance, etc.
• Familiarity with various account structures and legal documentation required to establish new accounts
• Extensive knowledge of investment strategies and markets (fixed income, alternatives, asset allocation, currency hedging, etc.). Additionally, have knowledge of various security types (derivatives, forwards, etc.), operational components and agreements necessary to trade in such instruments
• Detailed understanding of the trading process and the impact of account events that affect that process (e.g. TIK, etc.)
• The ability to learn concepts and principles and apply them critically across a wide variety of scenarios in a fast-paced environment
• The ability to resolve complex problems positively and professionally

Skills

• Excellent interpersonal, decision making and analytical abilities
• Ability to balance multiple large scale projects with various inputs and changing requirements
• Strong oral and written communication skills, including experience crafting and delivering presentations to senior management and larger audiences
• Ability to work independently as well as in a team environment

Potential for Growth

• Mentoring
• Literacy development programs
• Regular training
• Career development services
• Continuing education courses

Pay

The base range for this position is $95,000 - $105,000. This is estimated for this role. Actual pay may be different. This role will remain open through August 15, 2026.

Schedule

Hybrid working and reasonable accommodations