Client Partnerships Advisor

About the Company

At ProSearch, we believe that our clients are the best in the world, and they deserve a partner who is as committed to their growth and innovation as they are. We are a team of passionate problem-solvers, industry thought leaders, and trusted advisors who thrive on helping our clients achieve extraordinary outcomes. As we continue to expand our influence in the legal technology and eDiscovery sector, the Client Partnerships Advisor will play a critical role in supporting our strategic client relationships and advancing our mission of client success.

About the Role

The Client Partnerships Advisor is an integral member of the Client Partnerships team, supporting the planning and execution of account strategies that drive revenue growth, strengthen client satisfaction, and foster innovation across ProSearch’s key accounts. Working closely with the Senior Vice President, Client Partnerships, Sales, Service Delivery, and other cross-functional teams, this role helps deliver a seamless, value-driven client journey from solution design through onboarding and ongoing engagement.

Responsibilities

• Support the planning and execution of account strategies that drive revenue growth, strengthen client satisfaction, and foster innovation across ProSearch’s key accounts.
• Serve as a trusted point of contact for clients and internal stakeholders, supporting client reporting, account planning, and day-to-day relationship management.
• Deliver a seamless, value-driven client journey from solution design through onboarding and ongoing engagement.
• Provide proactive communication, data-driven recommendations, and a client-focused approach to ensure ProSearch is consistently recognized as a valued and dependable partner.

Qualifications

• 5+ years of experience in account management, client services, business development, or related roles, preferably in legal technology or eDiscovery.
• Working knowledge of RelativityOne, the Extend products, and related applications.
• Practical fluency with generative AI tools, such as Microsoft Copilot, and the ability to apply them effectively and responsibly to day-to-day productivity, analysis, and communication.
• Demonstrated ability to support client relationships and collaborate with cross-functional teams.
• Strong analytical and organizational skills, with experience preparing reports and presentations.
• Understanding of industry trends and ability to research client-relevant insights.
• Excellent written and verbal communication skills.
• Proficiency in CRM platforms, Microsoft 365 applications, and foundational data analysis and reporting tools.
• Proactive, detail-oriented, and eager to learn and grow in a client-facing environment.
• Team player who demonstrates integrity, accountability, and a commitment to delivering value to clients and colleagues.

Skills

• Client-focused professional who is passionate about building strong partnerships, driving results, and supporting the growth and success of clients and the organization.
• Experience in a high-performing team (preferred).