Client Partner – X (Formerly Twitter)

About the role

MarketStar is dedicated to fostering growth for its clients, employees, and community. Established for 35+ years, MarketStar provides outsourced B2B demand, sales, customer success, and revenue operations solutions to innovative tech companies globally. Passionate about employee career advancement, MarketStar supports its staff through mentorship, leadership, and development programs. The company also contributes to its community through the MarketStar Foundation. MarketStar’s exceptional team, recognized for its award-winning workplace culture and top employer status, works collaboratively to drive innovation and success.

The Company: MarketStar is excited to have you join the MarketStar team and looks forward to discussing how we can help you achieve growth!

About The Client Partner – X (Formerly Twitter)

MarketStar is seeking a Client Partner to represent X (formerly Twitter) in Ogden, UT. This role involves managing partnerships with existing advertisers, increasing their usage and advertising spend on the platform, and achieving revenue goals.

What Will You Do?

• Lead a customer outreach process through phone calls, emails, and video conferences to build and manage external customer relationships during the onboarding process.
• Work with existing customers to enhance their brand awareness and increase their advertising spend on the platform.
• Manage the entire sales cycle from identifying growth opportunities to closing increased commitments with small to mid-size businesses.
• Set up campaigns with recommended flight durations, budget allocations, and creative strategies to ensure client success.
• Track and report on the pipeline weekly, including a forecast and plan to achieve targets.
• Achieve daily, weekly, monthly, and quarterly sales and revenue targets.
• Conduct thorough needs analysis and present tailored advertising solutions to clients.
• Build and maintain relationships with both internal MarketStar team members and external client counterparts.
• Prepare and conduct regular performance reviews with internal MarketStar peers and leadership.
• Provide exceptional customer service and support throughout the sales process.
• Collect and share customer sentiment insights, including product feedback and industry learnings.
• Adhere to advertising policies and guidelines and ensure compliance with internal and external regulations.
• Maintain accurate records of all sales activities and client interactions in the CRM system.
• Stay updated with industry trends and competitor activities to identify new opportunities.

What Will You Need to Succeed?

• Proven track record in sales or account management, preferably in a B2B digital advertising or technology environment.
• Exceptional client relationship management skills.
• Strong time management and project organizational skills, with the ability to prioritize tasks effectively.
• Excellent written and verbal communication skills.
• Proficiency with using Microsoft Office and/or Google Suites.
• Basic understanding of technology and familiarity with sales tools and CRM systems.
• Able to analyze and interpret data to develop and implement strategic plans.
• Able to stay motivated and proactive in work.

What We Offer

• Structured learning and career development programs.
• Mental health program.
• Generous Paid Time Off policy.
• Paid medical leave.
• Child/Dependent care reimbursement.
• Education reimbursement.
• 401(k) match, hardship loan program, access to financial wellness advisor.
• Comprehensive healthcare coverage including medical, dental, and vision.

Equal Employment Opportunity

MarketStar is committed to Equal Employment Opportunity (EEO) and compliance with all relevant laws prohibiting employment discrimination. Reasonable accommodations are available upon request for candidates participating in all aspects of the selection process.