Client Partner - K12 Education

About the role

The Client Partner is a quota-carrying sales leader responsible for driving revenue growth within a defined territory of schools and districts. This role is accountable for the full sales cycle—from territory strategy and pipeline generation through closing and renewal.

Responsibilities

• Own and achieve a personal revenue quota, meeting or exceeding quarterly and annual targets.
• Build and execute a territory plan that identifies priority districts and schools, reflects relevant education funding policies, and balances near-term opportunities with long-term account development.
• Maintain a well-qualified pipeline and proactively address revenue risks, accelerate key deals, and expand existing relationships.
• Lead the full sales process with district and school stakeholders, including superintendents, district leaders, and principals.
• Conduct discovery to understand each client's priorities and challenges, and translate those needs into tailored FranklinCovey solutions.
• Develop strategic account plans for key districts, including multi-year expansion strategies, stakeholder engagement plans, and clear success metrics.
• Navigate complex buying processes, including RFPs, board approvals, and budget cycles.
• Act as a responsible steward of FranklinCovey's brand and resources, balancing client needs with sound business decisions.
• Use Salesforce, Domo, and other required tools to manage pipeline, track opportunities, and maintain accurate forecasting.
• Regularly review pipeline health to validate opportunity quality, address stalled deals, and ensure sufficient early-stage activity to meet future targets.
• Participate in territory “pods” (internal cross-functional groups supporting shared accounts/regions) to coordinate outreach, share insights, and deliver a consistent client experience.
• Partner with coaches, implementation, and retention teams to support deal transitions and surface renewal and expansion opportunities.
• Align with the Managing Director and sales leaders on territory strategy, complex deals, and learnings that inform broader sales efforts.
• Follow through reliably on commitments to clients and internal stakeholders.
• Come prepared to meetings with clear agendas and desired outcomes.
• Keep Salesforce and all required systems accurate and up to date.
• Continuously develop core sales skills and apply coaching and feedback to improve execution.
• Adaptively operate amid changing market conditions, evolving district needs, and shifts in internal strategy.
• Independently diagnose performance gaps, test approaches, and adjust strategies to improve results.
• Engage actively in ongoing training and self-development, and share effective practices with the pod and broader team.
• Travel as required to meet with clients, attend industry events, and participate in internal meetings.

Requirements

• Bachelor's or advanced degree
• 5+ years of education sales, education services, or school/district leadership experience

Preferred Skills & Experience

• Experience selling to K–12 districts
• Proven track record of consistently attaining or exceeding a multi-million-dollar annual quota or equivalent performance target
• Driving results through disciplined territory management and consultative selling
• Winning and growing business in complex, ambiguous, or rapidly changing environments
• Demonstrated ability to lead strategic conversations with senior district and school leaders
• Diagnose performance challenges within a territory and implement effective solutions
• Communicate clearly and persuasively in writing, virtually, and in person

Benefits

• Medical, dental, and vision insurance
• HSA
• Employee stock purchasing plan
• 401(k)
• PTO
• Holiday pay
• More benefits available at franklincoveybenefits.com