Client Partner

Served Roles

• Serve as the primary point of contact for clients.
• Develop and execute account strategies aligned with client goals.
• Identify growth opportunities and create plans for upselling and cross-selling.
• Drive joint business planning and strategic value alignment.
• Collaborate with different service practices/horizontals within the organization to drive solutions contextual to the customer.
• Sales management through rigor in review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis.
• Lead large RFPs and proactive proposals.
• Collaborate with other horizontals of TCS to penetrate new areas, and drive growth in existing areas where TCS has business.
• Create managed Portfolios and Customer Relationships including Sr. Management.
• Own contracts, invoicing, and financial governance for client accounts.

Required Skills

• Adapt in Client Services, Business Consulting and Global Delivery of IT Solutions with experience in IT strategy, application / service delivery, leading and building high performance teams and delivering growth.
• Align customer and business strategies to help achieve desired results for customers through technology innovation and enablement of value creation for organizations.
• Ability to build and maintain strong, positive relationships with clients.
• Work with cross-functional teams to develop and deliver customized solutions that meet customer needs and enable global delivery teams by providing optimal delivery solutions.
• Ability to identify growth opportunities and anticipate market trends.
• Driving revenue growth through consultative selling and strategic proposals.
• Expert in virtual presentations and digital communication platforms.
• Familiarity with latest technology and changes in market.
• Coordinating internal teams to ensure timely delivery of services.
• Should be problem solver, have creative approaches to client challenges and have ability to thrive in fast-changing environments.

Skills

• Expertise in the sales cycle: prospecting, pitching, negotiating, and closing deals.
• Deep product knowledge to articulate value propositions effectively.
• Strong verbal and written communication for client interactions, presentations, and reporting.
• Active listening and empathy to understand client needs and deliver tailored solutions.
• Use of data analysis for forecasting and identifying growth opportunities.
• Persuasive techniques to influence decision-making.
• Focus on meeting and exceeding targets.

Managerial Skills

• Communication Skills: Strong verbal and written communication for client interactions, presentations, and reporting.
• Sales Proficiency: Expertise in the sales cycle: prospecting, pitching, negotiating, and closing deals.

Pay

Salary Range: $148,800 - $201,000 a year