Client Partner
Tata Consultancy Services · Owings Mills, MD · Yesterday
Business DevelopmentFull-time
Core Duties
- Manage strategic client relationships and executive engagement.
- Own account growth, revenue, and profitability.
- Oversee delivery governance and customer satisfaction.
- Develop account plans and business strategies.
- Identify and close new opportunities.
- Lead contract negotiations and renewals.
- Cookordination with delivery, solution, and sales teams.
- Manage escalations and ensure successful issue resolution.
- Drive innovation and digital transformation initiatives.
- Lead and mentor cross-functional account teams.
Required Skills
- Executive stakeholder management
- Account management
- Business development
- Financial management/P&L ownership
- IT services and consulting knowledge
- Negotiation and influencing skills
- Program and delivery governance
- Strategic planning and leadership
Qualifications
- 18+ years in IT services, consulting, banking technology, or related industries.
- Strong experience managing large enterprise clients.
- Prior experience in Account Management, Business Relationship Management, Delivery Management, or Sales Leadership.