Client Ops Associate II

Job Responsibilities

• Manage client relationships to deliver a consistently excellent client experience.
• Partner with internal teams to ensure continuous improvement and take an active role in shaping and implementing future target operating model.
• Carefully coordinate client account launches and lifecycle events, including Fund Launches, Seg Mandates, New Third Parties, and Closures.
• Act as a key liaison between functional teams (Client Services, Operations, Technology, Change Management).
• Understand and effectively communicate client reference data requirements to downstream consumers.
• Be able to clearly communicate and own issues through to resolution, established thorough understanding of the IMOS end-to-end process.

Required Qualifications, Capabilities And Skills

• Ability to build strong, cohesive partnerships with the Client, Business, Product Development, Operations, Technology & other key Stakeholders.
• Ability to prioritize and execute against multiple deliverables, changing workflows with appropriate levels of escalation.
• Detail orientated and able to challenge and improve current operating practices.
• Strong Microsoft Office skills and excellent written and oral communication skills.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Team Information

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.