Client Service Associate 2

Duties And Responsibilities

• Supports customer service and operations for clients
• Responsible for initiative planning and ongoing client relationship management
• Collaborates with external vendors, external consultants, consulting team members, and/or other staff as required in support of initiatives
• Acquires and applies knowledge, best practices (external and internal), methodology, and tools to client organizations
• Responds to inquiries and questions in a timely manner
• Works within a team to accomplish other duties on projects to meet necessary deadlines

Required Skills

• Strong analytical skills, including the ability to analyze and organize data
• Excellent organizational, oral presentation and written communication skills
• Ability to manage time to meet critical deadlines
• Ability to work independently and with a team
• Excellent ability to build and maintain business relationships with clients
• Proficiency in MS Office products, including PowerPoint, Excel and Word
• Research and project management capabilities
• Advance database skills

Qualifications

• High School diploma or equivalent, Bachelor’s degree preferred
• 2+ years similar work experience
• Supervisory Responsibility: None

Working Conditions

Office Setting
Remote - Pacific Time zone preferred
Local to Portland, OR preferred

Pay

Range: $62,200 - $81,900

Benefits

• Medical and dental care benefits
• 401k
• PTO
• Parenthood leave
• Bereavement leave

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.