Client Office Phlebotomist-Full-time Days DD

This is a full-time, 40 hours per week, phlebotomy position located at a client site in Northville, MI.

Schedule

• Monday, Wednesday, Thursday, Friday: 9:00 AM – 5:30 PM
• Tuesday: 10:00 AM – 6:30 PM

Responsibilities

• Performs phlebotomy and other lab specimen collections per age-related standards.
• Provides appropriate post-phlebotomy patient care.
• Identifies need for patient medical assistance and calls code as appropriate.
• Reviews/records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager.
• Uses manual requisitions and labels specimens appropriately.
• Labels and processes specimens according to established protocols and policies.
• Procures blood specimens from infant, adult, geriatric, and wheelchair-bound patients.
• Demonstrates competency for age-related responsibilities.
• Understands the operation and maintenance of equipment pertinent to the job.
• Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results to the client office staff.
• Requests/obtains written physician orders with all required information necessary for lab services requested and accurately orders laboratory tests in computer system(s).
• Prioritizes tasks and is able to multi-task.
• Performs and collects phlebotomy specimens within cost and maintains efforts of a less than 2 percent recollection or cancellation rate.
• Follows TJC National Patient Safety goals in regard to two patient identifiers and handwashing.
• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers.
• Addresses questions and concerns promptly, or identifies appropriate person or recourse to do so.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Participates in efforts to reduce costs, streamline work processes, and improve and grow services provided.
• Communicates and notifies Laboratory and/or Physician of problems with specimen procurement to ensure optimal care.
• Provides follow-up on test results to appropriate individuals in a professional and courteous manner.
• Stays updated on information by reading emails and demonstrates compliance in MediaLab.
• Maintains a safe work environment, holds self-accountable for safe work practices, and performs all aspects of daily work in a manner that contributes to an environment of patient safety.
• Adheres to all recommendations and requirements of the Lab and Hospital Safety Committee.
• Performs all aspects of patient care in a manner that optimizes patient safety and reduces the likelihood of medical/healthcare errors.
• Complies with all organizational policies regarding ethical business practices.
• Performs clerical duties directly related to handling and processing of lab specimens.
• Performs clerical work: faxing, printing, filing, reviewing, and verbally releasing laboratory results.
• Initiates the meeting of responsibilities without prompting and can complete tasks independently without immediate supervision.
• Demonstrates the values of team concept on a consistent basis.
• Interacts with all team members in a professional manner and aids/assists coworkers to complete assigned tasks.
• Travels to additional sites when needed.

Requirements

• High School diploma or equivalent.
• Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting.

Preferred Qualifications

• Experience performing phlebotomy on a broad range of patient types.
• Experience with processing lab specimens, transferring specimens, and handling a centrifuge.
• Familiar with medical EMR systems.
• Knowledge of medical terminology.
• Bilingual skills.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Benefits include:

• Tuition reimbursement and loan forgiveness
• 401(k) matching
• Lifecycle benefits