Client Monitoring Field Specialist - Hybrid

Job Summary

Join Conduent as a Client Monitoring Field Specialist - Hybrid and help support participants across your assigned region in Louisiana. This role requires daily travel and in-person visits to monitor services and ensure program requirements are met.

Location

This position will cover the following regions/areas/parishes: Region 5 – Southwest: Allen, Beauregard, Calcasieu, Cameron, Jefferson Davis

Job Duties

• Travel daily within your assigned region (75% travel).
• Complete in-person monitoring visits.
• Enter information into the client database.
• Document participant updates, issues, and outcomes.
• Complete Elder and Adult Protective forms when needed.
• Follow required timelines and procedures.

Requirements

• High school diploma or GED.
• Able to work Monday–Friday, 8:00 AM – 5:00 PM.
• Able to travel 75% daily within the assigned region, and work from home 25%.
• Valid Louisiana driver’s license and auto insurance.
• Basic Microsoft Office skills (Outlook, Teams, Word).
• Strong communication and organizational skills.
• Ability to work independently and manage multiple tasks.
• MUST Pass pre-employment background check and drug testing.

Preferred Qualifications

• At least one year of experience working with older adults or individuals with disabilities.
• Knowledge of healthcare or Medicaid programs.
• Flexible working conditions.