Client Manager Personal Care

About the Role

Join a purpose-driven, collaborative culture that sets the standard for excellence in personal care services. At AccentCare, you’ll work in a team committed to providing exceptional care and shaping the future of aging in place. This is an on-site position based in Alpine.

Responsibilities

• Conduct client intake, assessments, and periodic visits to clients’ locations.
• Manage a team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervise client services to ensure needs are met and the plan of care follows company standards.
• Maintain client information in the VividCare system, including inputting data, tracking insurance, and contract authorizations.
• Coordinate requests for home care services, gather case information, check Caregiver availability, and schedule Caregivers based on requirements.
• Cultivate relationships with referral sources in partnership with the sales team.

Requirements

• High School Diploma or GED required.
• 60 hours or more of college coursework.
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting (or 1 year of leadership experience + 30 hours of college credit).
• Home care, caregiving, or staffing experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Valid driver’s license, reliable transportation, and auto insurance.
• Bilingual skills a plus.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Wellness offerings, including an employee assistance program, pet insurance, and access to Calm (a meditation, sleep, and relaxation app).
• Programs to celebrate achievements, milestones, and employees.
• Company store credit for your first AccentCare-branded scrubs (for patient-facing employees).

Pay

$43,000.00 - $48,000.00 per year, based on experience.

Schedule

Monday - Friday; 8:00 AM - 5:00 PM.