Client Manager- Large Law Firms

About the Team

LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. Part of RELX, a global provider of information-based analytics and decision tools, LexisNexis focuses on deploying AI and advanced technologies to improve productivity in the legal market. The company employs over 2,000 technologists, data scientists, and experts to develop and validate solutions.

About the Role

As a Client Manager on the Large Law Team, you will own and grow a portfolio of large law firm accounts, focusing on long-term relationships, product adoption, and measurable client value. You will partner with customers to understand their priorities and position LexisNexis solutions as critical tools supporting legal practice, knowledge management, and firm operations.

Responsibilities

• Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions
• Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations
• Position LexisNexis legal research, analytics, and AI-enabled workflow platforms as essential solutions aligned to client practice groups and operational goals
• Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs
• Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships
• Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, surface insights, and inform outreach strategies
• Provide structured feedback to internal teams based on client insights and usage patterns

Requirements

• Experience managing and expanding complex B2B SaaS or technology accounts within large law firms or professional services organizations
• Strong executive presence with clear communication, organization, and cross-functional collaboration skills
• Demonstrated ability to negotiate contracts and close business in a team-based selling environment
• Proficiency with Salesforce and sales enablement tools such as Gong, Seismic, and Outreach
• Comfort using generative AI tools such as Microsoft Copilot or ChatGPT to support productivity and insight generation
• Willingness to travel up to 20%, including day and overnight travel

Work in a Way that Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase productivity, improve decision-making, achieve better outcomes, and advance the rule of law globally. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

Pay and Benefits

U.S. National Base Pay Range: $74,100 - $137,600
Total Target Cash Range: $113,900 - $211,700
Geographic differentials may apply in some locations to better reflect local market rates.
Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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Equal Opportunity Employer

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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