Client Manager, Commercial Risk - IAS Northeast

Primary Responsibilities

• Manage day-to-day activities of client accounts including, but not limited to, policy review, changes and updates, contract reviews, preparing renewal documents, marketing and negotiating insurance programs, and financial statements related to the client's insurance.
• Assist in establishing and maintaining appropriate carrier relationships.
• Maintain client files in AMS accurately and consistently; responsible for proper documentation of files and proper communication to all in accordance with company workflows, procedures, and best practices.
• Manage client inquiries and work with insurance partners and/or internal teams to resolve client issues.
• Responsible for knowing the requirements and attributes of all insurance company partners while maintaining in-depth knowledge of the company and their resources.
• Coordinate service delivery for accounts as assigned including developing initial placement/renewal strategy.
• Stay informed on regulatory changes.
• Completes special projects as assigned.
• Continually seeks opportunities to improve the firm, business segment and processes. Bring issues and discrepancies to appropriate leadership.
• Serves as a mentor to colleagues as requested.

Knowledge, Skills & Abilities

• Forge relationships with key insurance markets and carrier representatives.
• Strong technical knowledge of general insurance market conditions and specific insurance carrier underwriting appetites.
• Strong Excel skills, ability to create and manage large spreadsheets of data.
• Analyze complex risk exposures, existing insurance coverages, and develop appropriate recommendations for clients and prospects.
• Work as part of a team of professionals and build relationships with other Firm business segments.

Education & Experience

• At least 4 years' of related insurance experience, or associated industry experience.
• Bachelor's degree preferred.
• Obtain and maintain a state insurance license(s), as required by the State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions (or be willing and able to obtain al required licenses within the first 90 days of employment).

Important Notice

• This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization.
• All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.
• The starting pay is $85,000+ annually. Salary is negotiable upon time of hire.